Dr Dalena was great. And 99 percent of the staff were excellent. Unfortunately, the one person that caused a problem for me was the gentleman who checked me in. In his defense I have a hearing deficiency, however, in the future it may be wise to have another person, who is proficient in English without a strong accent and wearing a mask, to ask questions and give instructions. Another nurse had to translate what he was asking me most of the time. It's tough enough going in for a procedure without causing more stress for the patient.