Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider have reasonable prices?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't