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James Charles, MD

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James Charles, MD
James A Charles MD PA
(14 Reviews)
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956 Kennedy Blvd Bayonne, NJ 07002
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Really intelligent Doctor, helpful staff
by Jen xxx.xxx.75.206
March 02, 2016
Horrible experience, never put any money in this man's pocket. It is clearly all he is after. I sent the following message to his office after my one and only visit:

I visited your office for the first time this morning. I have never experienced such poor treatment or had a worse overall experience with a "trained physician" in my entire life. I have seen 12 doctors in 3 states over the last 5 years for my back injury and Mr. Charles was by far the worst human I've ever dealt with in relation to this matter. I refuse to refer to him as “Dr.” as that would be an insult to the entire medical profession. I came to your office because the neurologist I was referred to by Valley Hospital ER was not covered by my insurance. I made an appointment with Mr. Charles two weeks ago after finding him on my insurance website. Never once was I asked to bring the films from my latest MRI's with me to my appointment. Not when it was first scheduled, not when the appointment was confirmed the day prior, and the subject was never raised as I sat and waited for an hour to be seen. As I sat in the exam room, I heard Mr. Charles pick up my chart and then go off on a rant (I'm assuming this was directed at the receptionist, and I also assume this was in reaction to me not having been referred by another doctor or having my MRI films with me). But he came in to see me nonetheless. During the 8 minutes he spent with me, he would not allow me to even so much as finish a sentence without interrupting me. Rude does not begin to describe his behavior. He basically weaseled his way around giving me a legitimate consultation and dismissed my issue as "probably shingles with no sign of a rash" as if I had never heard that before. He slapped a prescription for lidocane patches in my hand and rushed me out the door. So basically, he knew the appointment was pointless before he came in to see me but proceeded to do just enough to pretend as if he had done anything because they had already processed my copay. I'm sure he had a game of golf to get to. I realize my effort in writing this message is most likely futile, as it would take longer to read this than the amount of time I spent with the good doctor, but I decided to reach out anyway in case Mr. Charles decides to act like a respectable human being for a day. Again, I have never in my life been treated this way and you should be ashamed of yourselves for allowing something like this to happen. Wasting my time and hard-earned money because someone in your office dropped the ball and doesn't know how to do their job properly.
by Lindsay xxx.xxx.241.148
May 14, 2015
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was this provider's office easy to locate?
Fairly Easy
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.205.172
October 13, 2013
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Was this provider's office too cold?
Yes, I was freezing
Was this provider's office too loud?
No, it wasn't too loud
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Neuro Patient xxx.xxx.157.0
August 07, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.114.74
July 02, 2013
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider promise services he/she couldn't provide?
A few, but not too many
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous xxx.xxx.157.0
April 25, 2013
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider show attention to detail?
Kind of, but not very much
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.12.67
March 22, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by S. Panteli xxx.xxx.61.82
January 30, 2013
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Was this provider's office too cold?
Yes, I was freezing
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by amm xxx.xxx.204.23
November 15, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Would you recommend this provider to others?
No
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
by Patient xxx.xxx.152.147
September 28, 2012
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Map and Directions
956 Kennedy Blvd, Bayonne, NJ 07002