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Daniel Shaw, MD

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Daniel Shaw, MD
Westfield Orthopedic Group
(36 Reviews)
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541 E Broad St, 541 E Broad St Westfield, NJ 07090
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1.5 star average for Value
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Caryn Armstrong
October 12, 2011
Did this provider use excessive foul language?
No
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
October 12, 2011
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
by Anonymous
October 04, 2011
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Was it easy to find parking at this provider's office?
Yes, it was convenient
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous
August 05, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
July 10, 2011
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider use excessive foul language?
No
by Anonymous
June 30, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 02, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 31, 2011
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
May 16, 2011
Did this provider rush your appointment?
No
Did this provider answer all of your questions?
Some were answered
Does this orthopedic surgeon use current and safe equipment?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
May 09, 2011
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Map and Directions
541 E Broad St, 541 E Broad St, Westfield, NJ 07090