As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. When I told them that I wanted to get a second opinion, they didn't get upset at all. Their reaction gave me even more confidence that they had my child's best interest at heart. They have really great customer service here. They always put their customers first, regardless of the situation. I love that they never over-treat my child, and only do procedures that are needed. I've heard of some doctors that will prescribe expensive tests for everything, but they've never done that here.