Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider maintain a professional appearance?
Yes, he/she looked very professional