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Charles Crowley, MD

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Charles Crowley, MD
Associated Eye Physicians
(8 Reviews)
> Get Phone Number & Directions
1033 Clifton Ave Clifton, NJ 07013
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Big office, nice staff. Love how they wear uniforms. Makes the staff look clean and professional! I have been going there for years and have not had any problems. The exams are very thorough and the dr's are great.
by Randy Lambert xxx.xxx.4.99
January 12, 2016
The staff and doctors were all very professional and made my experience very pleasant. I can definitely say I will be returning there. I came in with no insurance and my exam was reasonably priced as were my contacts and glasses.
by Patti Jarvis xxx.xxx.3.113
August 29, 2015
very helpful and informative.
by Brian H xxx.xxx.80.138
October 19, 2014
Fast and friendly
by Diana N xxx.xxx.147.105
October 14, 2014
Their staff is very friendly and professional. I felt very safe in their care and hoped to continue regular check ups.

HOWEVER!! When I scheduled my appointment & provided my insurance, I was advised it would cost ONLY $30.00. Being on a tight budget, I advised that I would seek an exam elsewhere if my insurance did not cover ALL but $30.00, I was assured again ONLY $30.

When I arrived at my appointment I confirmed again the $30 fee and one sign was posted on the desk in the waiting area, said $30.

After my appointment, I asked the staff again and was assured only $30 & that my insurance covered the rest while checking out at the window area.

Shortly after my appointment, I received a bill for $30 from Associated Eye Phys, Clifton, NJ. I responded with a copy of my $30 recepit. I received their answer handwritten on the bill that the $30 was an additional fee.

COME ON, YOUR KIDDING ME.....and you lied to me about additional costs.

On Nov 12,2012, received notice that the $30 has been referred to collections. I contact the doctors office and was told their is signs all over the office about the refraction fee, I didn't see ANY only the front desk sign, which I paided! I was also told that the staff should have informed me and they did not after, even after I asked 3-4 times.......BEWARE!! Dirty Business Practices..do you think I would have asked about the fee after seeing posted on the signs...my eye sight was prefect buy the way - so why would I need an exam for glasses, I had laser surgery...also, I did in on way authorize this additional exam..
by NoMorePushOver xxx.xxx.109.208
December 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.2.86
June 19, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
August 15, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Anonymous
May 13, 2011
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1033 Clifton Ave, Clifton, NJ 07013