William Drake III, MD

William Drake III, MD
Westfield Ear Nose & Throat 213 Summit Rd Mountainside, NJ 07092
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.133.22
April 30, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.183.1
March 23, 2013
Was the waiting area spacious?
Yes
Did they follow up with you after your appointment?
Yes.
Did this provider use excessive foul language?
No
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this ENT otolaryngologist's staff friendly?
Yes
by Bruna Flaim xxx.xxx.40.84
March 12, 2013
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Did this ENT Otolaryngologist answer all of your questions?
Every question I had was answered thoroughly
Was this provider late to your appointments?
No, they were on time
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by christine anderson xxx.xxx.183.1
February 14, 2013
I don't think they were very experienced or well-trained. They didn't know what they were doing at all. Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. In addition to that, combined bill for single visit of ENT and his partner allergologist came to be 1400 bucks!! Both of them DID NOTHING to help me out with my problem!
by ibooth
January 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 02, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
June 27, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
June 08, 2011
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
April 26, 2011
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