Benjamin Chan, MD

Benjamin Chan, MD
Kaseman Family Practice 8401 Constitution Ave NE Ste B Albuquerque, NM 87110
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you feel safe in this provider's care?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.76.56
October 03, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.89.152
July 03, 2013
very profesional, nvery pleased with the services. yes i referred him to others
by maryann xxx.xxx.13.149
November 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.54.41
August 22, 2012
Was this provider late to your appointments?
No, they were on time
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the waiting room chairs comfortable at this family doctor's office?
They were average
by Anonymous
January 27, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this family doctor to others?
If I Had To
by Anonymous
January 10, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
October 18, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
July 11, 2011
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous
May 17, 2011
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. The office was easy enough to find. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by MIKE
March 11, 2011
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