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Roger Rounds, DO

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Roger Rounds, DO
Heights Family Medicine & Asso
(16 Reviews)
> Get Phone Number & Directions
10421 Montgomery Pkwy NE Albuquerque, NM 87111
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.8.220
September 25, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.108.196
August 30, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider late to your appointments?
No, they were on time
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous xxx.xxx.63.92
July 30, 2013
Would you recommend this family doctor to others?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.185.26
April 22, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Will Carroll xxx.xxx.198.1
December 03, 2012
Are you going to visit this provider again?
Sure
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this family doctor answer all of your questions?
Yes
by Reve xxx.xxx.237.86
November 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.124.38
April 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by ollie1120 xxx.xxx.130.137
March 27, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer flexible appointment times?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
February 20, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
January 05, 2012
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Map and Directions
10421 Montgomery Pkwy NE, Albuquerque, NM 87111