Directory > Providers > Eye Care > Ophthalmologist > NM > Las Cruces > Richard Lazaro, MD > Reviews

Richard Lazaro, MD

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Richard Lazaro, MD
Lazaro Eye Clinic & Surgical
(10 Reviews)
> Get Phone Number & Directions
1131 Mall Dr Las Cruces, NM 88011
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Excellent rapport and communication! Best ophthalmologist in the area! Staff is courteous and friendly.
by M. Hundley xxx.xxx.78.110
May 16, 2018
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Are you going to visit this provider again?
Not if my life depended on it
Was the waiting area spacious?
Yes
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Butcher xxx.xxx.91.135
February 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.208.17
March 26, 2012
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office too cold?
No, it was fine
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
February 27, 2012
Did you experience unnecessary pain during your visit?
No
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
December 13, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 01, 2011
Would you refer this provider to a family or friend?
Yes
Does this provider give unbiased advice?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
July 21, 2011
Was the waiting area spacious?
Yes
Does this provider remember you by name?
No, and they don't make an effort to even try
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
July 13, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider listen to your input and concerns?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
July 01, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office too cold?
No, it was fine
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
May 17, 2011
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Map and Directions
1131 Mall Dr, Las Cruces, NM 88011