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Marianne Hendrix, MD

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Marianne Hendrix, MD
(39 Reviews)
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48 Route 25A Ste 203 Smithtown, NY 11787
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Consumer Feedback

(39 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was it easy to make an appointment with this provider?
Yes
by Anonymous
August 19, 2011
They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. Their office was clean enough, nothing special though. I was kind of surprised that they left me alone during my consultation for quite awhile. It wasn't that long, but it was still kind of annoying. I had to wait a while after I arrived for my appointment. The staff didn't even keep me updated about how much longer it would be.
by Anonymous
August 10, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They were friendly.
by Anonymous
July 30, 2011
I'll definitely be going back. I didn't have a bad experience. One thing I really appreciated about them, was that they didn’t rush my appointment at all. I was able to talk about everything I needed to, without worrying about being interrupted or cut off. It wasn’t difficult to get an appointment with them at all. It was nice to be able to get in right away. I would recommend them to people I know. They were able to help me a lot.
by Anonymous
July 27, 2011
Let me start by saying that my experience with Marianne Hendrix was by far the worst doctor experience I have ever had, in addition to being pretty bizarre.

When I was called in to speak with her, she reviewed my prerequisite data (new patient forms) for less than 3 minutes before forming seemingly concrete ideas about me.
She asked me questions about my history and current personal issues but deemed my thoughts "too negative" , frequently throwing her hands up in the air and saying “I will not pay attention to anything you are saying right now”. She performed this “technique” several times, often completely shutting down or ignoring me for minutes at a time.

As I felt a little apprehensive about seeing a psychiatrist for medication, I was completely put off that this was her response while she shamelessly claimed to be "the best psychiatrist I would ever have” and that she" never forgets a word a patient says“. To be honest, I find both statements hard to believe.

I gave her the benefit of the doubt in this harsh approach in the off shoot that this was her strategy for helping patients “breaking state”, however she crossed the line when her general apathy, impatience and disrespect extended into her treatment plan and her approach to the insurance side of medicine.

She was completely reluctant to answer any questions regarding the type of medication she was prescribing, its side effects, its estimated cost (since name brand drugs aren’t always covered by my insurance plan) or anything insurance related obstacle. For example, when she told me to make a weekly appointment, I told her my insurance company only covered 12 visits for the calendar year (roughly one per month) she replied “I would only address this if it was an issue”.

In her Treatment, she refused to prescribe anything generic saying “it doesn’t work”, and prescribed me very high dosages of Abilify and Lamotrigine, for “anxiety and moderate depression”. Upon researching them at home I learned Abilify is used treat bipolar disorder and schizophrenia( neither of which are conditions I have). The other drug, Lamotrigine, is used for bipolar disorder and epilepsy and is generally only prescribed for depression as an off label usage. I was completely puzzled as to why was I prescribed drugs which were not created with the intention of singularly and directly treating my condition.

Not only will I get another psychiatrist’s opinion before taking any of these drugs, but I will never go back to her office again. Up until today, I have had patient, sympathetic, invested psychiatrists. If this is what you seek, I suggest you look elswhere .
by Anonymous
July 08, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Are you going to visit this provider again?
Without a doubt!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
May 24, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this psychiatrist leave you unattended for an extended period of time?
Yes, I was left alone too long
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this psychiatrist ever condone negative behavior?
Yes, they didn't seem to mind
by Anonymous
April 28, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this psychiatrist ever condone negative behavior?
Not at all. They discouraged negative behaviors and suggested helpful solutions
Was it easy to make an appointment with this psychiatrist?
Yes
by Anonymous
April 27, 2011
I am still alive and it is with the help of Dr.Hendrix.
by Anonymous
January 24, 2010
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Map and Directions
48 Route 25A Ste 203, Smithtown, NY 11787