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Daniel Crane, MD

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Daniel Crane, MD
(25 Reviews)
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130 E 18th St Apt 1T New York, NY 10003
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Consumer Feedback

(25 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Some years back I visited Dr. Crane on the recommendation of my then gynecologist, now deceased, after I had begun crying in her office for no particular reason. After asking me several questions, she gave me Dr. Crane's card and told me she believed he could help me start feeling better within a few weeks. Because my malady required both medication and talk therapy, Dr. Crane provided both. To help me understand my issues, he also provided medical papers for me to read at home (even though I've had no medical training); then I asked questions, which he answered helpfully and compassionately. This doctor prescribed two different medications at different times based on need. He helped me tremendously. Some years later, when I needed his help again, he told me he would make every effort to see me when I was in NYC (much travel required for my job). However, his assistant was indeed extremely disagreeable, making no effort to accommodate me or to give me the opportunity to speak with Dr. Crane briefly by telephone. I very reluctantly saw another similarly qualified doctor, who helped me that time. I wish I could recommend Dr. Crane to someone in another state who now very much needs competent, compassionate help. I am lucky in that twice I was successful in getting the help I needed, enabling me to continue working and enjoy a productive life. Others close to me have been far less fortunate.
by Catherine xxx.xxx.76.171
April 10, 2015
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were the waiting room chairs comfortable at this psychiatrist's office?
Yes
Was this psychiatrist's staff friendly?
They did what I asked, but not a bit more
Did this psychiatrist leave you unattended for an extended period of time?
No, I was always attended to
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
by Anonymous xxx.xxx.150.68
July 11, 2014
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this psychiatrist give unbiased advice?
Yes
Did you feel safe in this psychiatrist's care?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.234.149
December 18, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this psychiatrist friendly?
Yes
Does this psychiatrist promptly return your phone calls?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.54.133
May 24, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Did this provider prominently display their diplomas or business license?
Yes
Did this psychiatrist have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this psychiatrist thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.152.78
April 06, 2013
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Were the restrooms clean at this provider's office?
No, they were disgusting
by Tim xxx.xxx.242.33
March 07, 2013
This guy is truly TERRIBLE. Yes, I agree, this isn't the place for support, interest, care or anything else like that...so if you are a straight drug fiend who is looking for a Dr. who will go to any length of illegality to take your money and give you some dope...he is your man. ATTENTION DRUG ADDICTS! THIS GUY IS GREAT! If you happen to be a decent human being...this guy is not. his staff is horrendous. Most of the time they forget to call and remind you of your appointment, on top of that, if they do, its a recording that is sent out and calls in the middle of the night sometimes expecting you to be ready for your 9 am appointment. On top of that if you ever want to call and check when your next appointment is proactively they will give you the run around by putting you on hold constantly, switching you around to different people and just straight hanging up on you to your face and then taking the phone off the hook so it seems busy. Yes they have hung up in my face more times than answered the phone kindly to help me and I've been seeing him for 3 years now. On top of this if they do talk to you on the phone they are rude beyond belief and the receptionist, Allison, sounds like she's has a 3rd grade education. They will never check their "e-mail" that they set up recently so don't even try. I e-mailed them for months once to try and set up another appointment because they kept hanging up on all my calls. The receptionist, Allison, is a very loud woman with a little less than class who yells about your insurance information and prescriptions through the whole waiting area so everyone can hear and it is very embarrassing. On more than one occasion she has scheduled me to come in on a day that the Dr. wasn't available or overbooked a day and has sent me home telling me I was wrong even after showing her the card she wrote me in her own handwriting. Of course there is no reimbursement if you miss a bunch of work 2 days in a row because of her mistake. The Dr. himself offers no advice, help, comfort, interest. He almost interrupts you when you are talking to him about issues you are having in order to move things along and get you out of the door as soon as possible. I literally pay him $200 a month for a less than 5 minute meeting and he doesn't have the time to listen to me the 2 times I have come in with legitimate concerns? They make under-the-table completely illegal deals with patients in order to pocket money and screw insurance companies as well as the patients themselves as though they are above the law. They called me in the middle of the night to tell me about an appointment I had this morning that I hadn't known about and I missed the message and went to work. When they called to inform me of the charge they'd be sending me for missing the appointment I didn't even know I had I said "bill me" and hung up the phone as she has on me more times than not. She called back to inform me I've been "terminated" from their offices because of my behavior and they're sending a "termination" fee of $100 along with my $25 penalty for not showing up to the appointment that was never scheduled today and I was informed of via recording on my voicemail while I was asleep. They are a psychiatric Dr's office...I'm very sure they deal with crazier people than me so if that is the "behavior" that gets you terminated then god bless them and they old money bagging manipulative drug-dealing establishment! They should be arrested! And dont worry, Allison makes sure you can never get in touch with the Dr unless you go through her so you can never voice your concerns about her behavior or with the office
by Alex xxx.xxx.242.33
February 27, 2013
Did this psychiatrist investigate your medical background before recommending a treatment option?
Yes, they knew my medical history
Was this provider late to your appointments?
No, they were on time
Did this psychiatrist leave you unattended for an extended period of time?
No, I was always attended to
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.143.98
September 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by SARAH xxx.xxx.204.6
August 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Oldanddepressed xxx.xxx.208.49
August 06, 2012
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Map and Directions
130 E 18th St Apt 1T, New York, NY 10003