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Russell Silverman, MD

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Cardiologists

Heart Care Ctr

East Syracuse, NY

Russell S Silverman, MD

EAST SYRACUSE, NY

Cny Internists

East Syracuse, NY

Carina Alfaro-Franco, MD

EAST SYRACUSE, NY
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Russell Silverman, MD
New York Heart Centre
(7 Reviews)
> Get Phone Number & Directions
4939 Brittonfield Pkwy Ste 202 East Syracuse, NY 13057
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Does this provider remember you by name?
Always
Did you leave the office feeling satisfied with your visit?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this cardiologist's office?
Yes
Did this cardiologist answer all of your questions?
Every question I had was answered thoroughly
by Nancy G xxx.xxx.73.143
March 24, 2014
Was this cardiologist's staff friendly?
Yes, they went above and beyond
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.16.253
June 15, 2013
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. Dr,Russell Silverman was called in to St.Joseph's Hospital ER to treat me after a retaliation labor law discrimination assault. Portions of my Emergency room records went missing under his care. NYS Dept.of Health OPMC/Bureau of Hospital did an investigation on him & located part of my emergency room records in his private office in East Syracuse,NY. Other portions of my ER records were NEVER LOCATED UNKNOWN IF HE STOLE THEM OR DESTROYED THEM. a few days later he had me go to his office in E SYR.NY , for a stress test, when I was walking on his tredmill machine he suddenly without saying anything to me did a back exam on me which buckled both my legs,causing me to fall on both my knees. I was ,draged on the machine on my belly, hit the wall Knocked out unconscious on the floor, when I came to he was on both his knees over me with his two nurses,screaming at me like a mad man who lost his mind, he did write a medical note to my Primary Care Physician stating he did press a spot on my lower back & I fell. My husband and I could NOT sue him REASON; KATHY SPANO,Investigator at NY State Dept.of Health told us he had died, Recently discovery became known to us he is ALIVE & well & still practicing @ St.Joseph's Hospital. He gives the Medical profession a bad name,
by BRIDGET WILLS xxx.xxx.47.172
July 21, 2012
I can tell it is maybe not a top priority to maintain a professional appearance here. They didn't look terrible, but there is definitely lots of room for improvement. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. I had to look for a long time before I finally found their qualifications. They need to make them more obvious.
by anonomous
February 27, 2012
Did you feel safe in this provider's care?
Absolutely Not!
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous
January 19, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
December 02, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider prominently display their diplomas or business license?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
June 18, 2011
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Map and Directions
4939 Brittonfield Pkwy Ste 202, East Syracuse, NY 13057