Peter Accetta, MD

Peter Accetta, MD
Orchard Park Dermatology 3045 Southwestern Blvd Suite104 Orchard Park, NY 14127
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Consumer Feedback

(92 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They always made sure that I wasn't in any pain. I was quite impressed with how much progress I made after my visit. They really helped me a lot, and I feel more hopeful about my health. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. It was easy to get the appointment time that worked for my schedule. Both Shirene and Susan Peterson were excellent!
by Lynn xxx.xxx.162.249
November 04, 2013
I would refer my friends and family here. They were very nice and I think more people should know about them. They were polite and courteous. The office appointments and equipment looked new and well taken care of. I was put me at ease by Elizabeth who checked me in and went over the reason for my visit. Elizabeth was very good at explaining what I could expect and when Dr. Accetta came in my exam and treatments were thorough and I was provided with all the information I needed. I didn't wait long at all.
by Wayne H. xxx.xxx.185.183
November 01, 2013
The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Bill xxx.xxx.8.197
October 31, 2013
My first visit to Orchard Park Dermatology was awesome! I was seen within 5 minutes of my appointment time! Try and find that at a Dr's office in today's society. All the staff were extremely pleasant, especially "Jennifer", their Med Assistant. I was amazed how clean their uniforms were and the examination room was cleaner than most ERs (emergency rooms), which I've seen a lot of in my law enforcement career. Dr. Accetta went the extra distance to understand my skin complaints and explained fully what his prescriptions were and also how to use them. Yes, I give his crew the 5 star rating even though the injections still hurt! I highly recommend Dr. Accetta!
by Senior Chief N. Ross, USN Ret. xxx.xxx.6.190
October 25, 2013
The office was very easy to locate. I didn't have any trouble finding it at all. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. Emily and Sheena were professional and courteous. I would recommend this office to everyone scheduling was easy and there was mmInimal wait time
by Maryann xxx.xxx.90.236
October 23, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Lester Wood xxx.xxx.185.198
October 09, 2013
I left feeling satisfied with how the visit went. Susan Peterson was helpful and I felt encouraged. She has always been very concerned about my medical problems and addresses all my questions with answers that I can understand. I have seen Susan for at least the last five years for various concerns and her medical advise is spot on. The outcome after treatment is exactly as she descibes. No surprises! The office was one of the best looking offices I've ever seen. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I did experience some pain that but it wasn't too bad and it could not have been avoided. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by Linda xxx.xxx.183.120
September 22, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by rjs xxx.xxx.140.114
June 25, 2013
Are you going to visit this provider again?
Not if my life depended on it
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by John xxx.xxx.166.62
June 25, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider rush your appointment?
Not too much, but somewhat
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this dermatologist's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.22.175
May 28, 2013
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