Mark Goldgeier, MD

Mark Goldgeier, MD
125 Lattimore Rd Ste 280 Rochester, NY 14620
Add a Review

Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this provider's office too loud?
No, it wasn't too loud
Would you recommend this dermatologist to others?
Yes
Did this dermatologist answer all of your questions?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous xxx.xxx.201.150
January 31, 2014
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was it easy to make an appointment with this provider?
Yes
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Helen xxx.xxx.44.183
January 12, 2014
I really appreciated the fact that the staff was so welcoming. They were friendly and made me feel at home. In my community they are the best in the field. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
Excellent physician, spends time and discusses findings.
by Ed B. xxx.xxx.132.163
January 09, 2014
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider late to your appointments?
No, they were on time
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.18.140
October 09, 2013
Did this provider prominently display their diplomas or business license?
Yes
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was the waiting area spacious?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.137.245
June 01, 2013
Was this provider's staff friendly?
Yes
Would you recommend this dermatologist to others?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.97.180
January 22, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this dermatologist friendly?
Yes
by geraldine xxx.xxx.97.56
December 06, 2012
I have been in treatment for over a year with Dr. Goldgeier and his staff. My illness was extraordinarily complex, and I am certain that a lesser man would have given up and passed me off to the next physician. Dr.Goldgeier's commitment to the healing profession would not allow him to do that. He has persisted patiently and thoroughly, with kindness and great intelligence to this point where I can expect healing. Nurse Practitioner, Karen, is a deeply caring and insightful professional who has provided treatment of the highest order. Medical assistants and staff are unfailingly courteous, kind and pleasant. At first I believed this to be a function of office training, but now I am certain that this group of people share a very high standard of empathetic patient care and respect--the tone and modeling for which are set by Dr. Goldgeir and Karen.
by Valerie Perotti xxx.xxx.129.5
December 06, 2012
Did this dermatologist answer all of your questions?
Yes
Did you experience unnecessary pain during your visit?
No
Was the waiting area spacious?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.207.36
November 12, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to relax during your appointment?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.178.5
October 30, 2012
Add a Review