Steffani Cotugno, DO

Steffani Cotugno, DO
Clifton Park Family Practice 989 Route 146 Ste 200 Clifton Park, NY 12065
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this family doctor's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Would you refer this provider to a family or friend?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.168.228
May 09, 2013
Did you feel safe in this provider's care?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider give unbiased advice?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.76.15
January 11, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Would you refer this provider to a family or friend?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.2.249
October 12, 2012
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider have helpful information available online?
No, just a basic listings page
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous
February 06, 2012
Was the waiting area spacious?
No, but I can always find a seat
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
December 30, 2011
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider use excessive foul language?
No
Would you refer this provider to a family or friend?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
November 11, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
October 03, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
September 02, 2011
Dr. Steffanni Cotugno is wonderful! I really respect and appreciate her skills and bedside manner. The office has never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Besides the doctor, the nurses and PAs are also very responsive. The office lobby waiting area is fine. I have never had to wait long. The appointments usually run close to right on time. The parking is great, easy access right out front.
by my_opinion
June 01, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider listen to your input and concerns?
Yes
by Anonymous
May 17, 2011
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