Did this provider answer all of your questions?
None of my questions were answered
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her