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Kevin A. Charlotten, MD

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Kevin A. Charlotten, MD
Q-Care Affordable Medical Care, PLLC
(7 Reviews)
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41-50 78th Street, Suite 102/103 Elmhurst, NY 11373
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
It is obvious that their office is cleaned regularly. It was fantastic; they are willing to work with people in regards to the cost of services and care about their patients individual needs. This provider has helpful information available online; and a website that's easy to use. They have a great online presence in multiple directories like "". I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a good staff that's very knowledgeable and qualified; they are also very helpful even when they are swamped (rare at this place but lets face it once in a blue moon every doctors office will have a crazy busy day). I couldn't believe how great looked and how well spaced out their office is; most of the doctors offices I have been to within a short distance from them over the years have office space is cramped and hard to move around in ( except if your a size 0). It is clear to me that they take a good deal of pride in everything they do and they are really nice people so you feel like your around friends as apposed to feeling like a number. They are on point when it comes to their knowledge of all things medical (I don't say this lightly by any means).
by SL xxx.xxx.62.90
November 11, 2013
One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. The staff are amazing and follow up with you when you go home. A very friendly office and doctor and physicians assistant are great and very professional. Would highly recommend this doctor.
by France's Doyle xxx.xxx.122.29
October 29, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.216.215
April 18, 2012
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Fahed Kawwa
January 23, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
November 04, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider give unbiased advice?
No. I didn't trust their motives.
Would you recommend this family doctor to others?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
September 22, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. The chairs they had in the waiting room were pretty high quality. I thought they were nice and comfortable.
by Kris
March 04, 2011
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Map and Directions
41-50 78th Street, Suite 102/103, Elmhurst, NY 11373