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Mark Shapiro, MD

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Mark Shapiro, MD
Moriches Medical
(39 Reviews)
> Get Phone Number & Directions
10 Medical Dr Ste B Port Jefferson Station, NY 11776
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider rush your appointment?
No
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider answer all of your questions?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.165.159
October 04, 2013
I do not have many good things to say about Dr. Shapiro:
1) Patient is required to bring all bottles of medicines with him or her when he or she sees Dr. Shapiro even though it is Dr. Shapiro who prescribes whatever medicines for the patient. I assume that is just because it is convenient for Dr. Shapiro, inconvenience for the patient is not Dr. Shapiro's problem.
2) Patient is charged upfront before being able to see Dr. Shapiro. If his office made mistake by charging $15 less, then he will send that $15 owned to collection agency and collection agency will make embarrass call to you every day until you pay that $15.00
3) When patient calls for information, you might be asked to hold, sometime for 45 min., then was hung up on you times and times again. If receptionist takes a message, you would likely not get call back.
4) Patient will see most likely new faces of his receptionist, and nurse, I do not see staff stability there.
5)5) Typical I will have to wait from 20 min. up to 90 min. after I arrived there at my appointment time. I guess patient time is not worth much of anything, and Dr. Shapiro’s time is valuable.

Today it is the trigger point for me to be forced to change my doctor even though I did not like to change where I was turned away because I did not bring my 5 medicine bottles which were Dr. Shapiro prescribed for me.
by yusong yin xxx.xxx.198.68
October 02, 2013
Dr. Shapiro changed my prescription from 6 months to 4 months without any notice. At first I thought it was a mistake. After multiple phone calls and two letters, I still couldn't find out why. Every time I spoke with someone in the office they would start with “you need blood work” and end with “you need to schedule an appointment”. No one there knows how to read a chart or they’d see I just had blood work. When I pointed out that I just had blood work they told me I had to come in. I’m a healthy guy that had high cholesterol but now it’s managed with a prescription. Still, I would see Dr. Shapiro every six months. Now it seems he wants to up the appointments to every 4 months without an explanation.
His staff is rude and has poor customer service skills. I get put on hold mid-sentence, spoken to like I’m interrupting their day and they send my prescriptions to the wrong pharmacy. After multiple attempts to speak with the doctor I got a phone call from someone in his office stating that if I wanted to go to another doctor he would give me a 30 day prescription to hold me until I could find another healthcare provider. I’m not a high maintenance patient. In fact I’ve never raised a complaint until now. Yet after almost 20 years as a patient I’m told he no longer wants my business and he won’t even take the time to speak with me himself - very disappointing.
by Daren xxx.xxx.44.216
August 19, 2013
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by heisenberg xxx.xxx.64.40
August 15, 2013
by Anonymous xxx.xxx.147.153
July 09, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.149.123
April 16, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.33.26
April 02, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have reasonable prices?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.249.193
January 26, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.237.103
December 27, 2012
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did you feel safe in this provider's care?
No, I was scared
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by Anonymous xxx.xxx.124.53
November 29, 2012
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Map and Directions
10 Medical Dr Ste B, Port Jefferson Station, NY 11776