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Mark Reifenstein, MD

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Mark Reifenstein, MD
Mark B Reifenstein, MD
(12 Reviews)
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1770 Long Pond Rd Rochester, NY 14606
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.224.252
September 28, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.5.138
May 21, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
January 30, 2012
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. The office was very easy to locate. I didn't have any trouble finding it at all. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all.
by Deb
December 07, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the waiting area spacious?
Yes
by Anonymous
July 12, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Mike
June 16, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
April 28, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
April 04, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
March 24, 2011
Does this provider promptly return your phone calls?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
March 21, 2011
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Map and Directions
1770 Long Pond Rd, Rochester, NY 14606