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Ricardo Pou, MD

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Ricardo Pou, MD
(5 Reviews)
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229 W 97th St Apt 1D New York, NY 10025
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's staff friendly?
Yes
Did this provider use excessive foul language?
No
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.65.215
April 17, 2013
Was it easy to make an appointment with this provider?
Yes
Was this provider late to your appointments?
No, they were on time
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by maria xxx.xxx.254.180
January 10, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by A regular patient xxx.xxx.0.56
May 13, 2012
During my visit with Dr. Ricardo Pou and his staffs, they answered most of my questions in regarding my diagnosis but I could have used more information on that. However, they could work more on improving their level of customer service. It wasn't the worst that I have seen, but overall I left unimpressed. P.S.: I waited two hours long before seeing Dr. Ricardo Pou.
by Waiting
December 23, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
November 11, 2011
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Map and Directions
229 W 97th St Apt 1D, New York, NY 10025