Lisa Hernandez, MD

Lisa Hernandez, MD
Arbor Medical 6 Presley St Staten Island, NY 10308
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Were you able to relax during your appointment?
Yes
Was this family doctor's staff friendly?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Dina xxx.xxx.208.1
December 05, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider have reasonable prices?
Absolutely!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.22.204
June 01, 2013
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They always make sure to return my phone call as soon as possible. They've never left me waiting. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Anonymous xxx.xxx.146.105
May 28, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.33.88
March 06, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.122.131
February 13, 2013
Was it easy to make an appointment with this provider?
Practically Impossible
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider listen to your input and concerns?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Was this family doctor friendly?
Yes
by Anonymous xxx.xxx.163.180
February 05, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.61.34
September 13, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider late to your appointments?
No, they were on time
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
November 03, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
August 04, 2011
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