Neal Greenstein, MD

Neal Greenstein, MD
Arthritis Associates 1367 Washington Ave Albany, NY 12206
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Consumer Feedback

(2 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4 star average for Staff
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.192.61
October 30, 2014
They put in the extra effort to make me feel valued and comfortable during each appointment. They are one of the most welcoming offices I've ever visited. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I was given a polite greeting when I walked in. It was nice to be acknowledged. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment.
by mary
May 04, 2011
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