Robert Cupelo, MD

Robert Cupelo, MD
Cny Internists 5823 Widewaters Pkwy East Syracuse, NY 13057
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Does this provider have helpful information available online?
No
Did you leave the office feeling satisfied with your visit?
No
Would you recommend this internist to others?
Yes
by Anonymous xxx.xxx.94.71
March 05, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were you able to relax during your appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
September 01, 2011
Does this provider offer flexible appointment times?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous
July 25, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
July 21, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 30, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider's staff friendly?
Yes, they went above and beyond
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
June 14, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 27, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
May 10, 2011
Did this provider have reasonable prices?
Yes
by Anonymous
April 30, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
April 30, 2011
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