They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.