William Gooch, MD

William Gooch, MD
Kingston Neurological Assoc 365 Broadway Kingston, NY 12401
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this provider use excessive foul language?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.84.26
May 12, 2013
Was this provider's office too cold?
No, it was fine
Would you refer this provider to a family or friend?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was the waiting area spacious?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.117.10
November 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.40.125
May 04, 2012
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
March 05, 2012
They gave me sufficient information to make a decision about my treatment plan. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always made sure that I wasn't in any pain. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by Larry
June 10, 2011
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
by Anonymous
April 21, 2011
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