Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately