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Donald Matheson, MD

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Donald Matheson, MD
Integrity Medical Care
(10 Reviews)
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135 W 27th St Ste 4 Brooklyn, NY 11224
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.183.231
January 09, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you experience unnecessary pain during your visit?
No
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the waiting room chairs comfortable at this provider's office?
Not really
by Deliwe xxx.xxx.196.101
December 20, 2012
Did you experience unnecessary pain during your visit?
No
Does this provider offer flexible appointment times?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
March 05, 2012
I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Marquesa
December 05, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
November 20, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
September 26, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
July 22, 2011
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. Everyone in my community knows that they are the absolute best in the field. They knocked before entering the exam room, and even waited for me to reply that I was ready before entering. They really respected my privacy. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was confident that they were using the latest treatment methods.
by Olga Ventsel
May 24, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I got an appointment quickly. I've never had to wait too long. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I will definitely recommend them to people I know. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by May
April 08, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by Kay
March 11, 2011
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Map and Directions
135 W 27th St Ste 4, Brooklyn, NY 11224