Directory > OBGYN > NY > New York > Maria Betancourt, MD > Reviews

Maria Betancourt, MD

Nearby

Gynecologists & Obstetricians (OBGYN)

Stephen Wan, MD

New York, NY

Joshua Sullum, MD

New York, NY

Melanie Marin, MD

New York, NY

Brooklyn Abortion Clinic

New York, NY
Get Featured on Wellness.com > Learn More
Maria Betancourt, MD
Madison Gyn
(5 Reviews)
> Get Phone Number & Directions
148 Madison Avenue New York, NY 10016
Add a Review

Consumer Feedback

(5 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Staff
3.5 star average for Staff
Recommended
1 star average for Recommended
Value
5 star average for Value
Expertise
5 star average for Expertise
I had an appointment scheduled to see this physician recently. The receptionist was extremely rude to not only me, but the other patient that was present at the time. She had a very unprofessional attitude, raised her voice, and spoke in a condescending manner to both the other patient and myself. The other patient spoke limited English and the receptionist was especially nasty to her. It was shocking, disrespectful, and ridiculous. There were 2 other women sitting behind the desk with the receptionist at the time and they did nothing. Perhaps the receptionists and office staff don't understand how this process works. As patients, we pay for the services that are being rendered and are not coming to the office for handouts. We expect and deserve to be treated in a respectful and dignified manner. The receptionists are extensions of the physician and represent the clinicians that work there. Therefore, if office staff are allowed to behave in a disrespectful manner and mistreat patients, I don't doubt that the physicians do the same. I wish I had’ve looked at the reviews before going here because now that I’m reading through reviews on Yelp, Healthgrades, and Vitals.com, I see that several other patients made similar complaints about the rude unprofessional behavior of the office staff and the physician herself going back to 2010. So this is not simply a case of someone having a bad day, nobody in that office gives a damn, that’s what it is. It is so sad to see women treat other women like this especially considering what is going on politically today. It is clear that the physicians there do not care about patient treatment or the patient experience. I did not stay long enough to see the physician. After being talked to like a dog by the receptionist, I cancelled my appointment on the spot and left. There are too many other physicians offices that care and treat patients with kindness and respect.
by Dissatisfied Patient xxx.xxx.117.6
January 27, 2019
Did you feel that your appointment with this OBGYN was worth it?
Absolutely
Did this OBGYN have informative literature to read in the waiting room?
Absolutely
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does the OBGYN's staff maintain a professional appearance?
Absolutely
by Anonymous xxx.xxx.129.124
February 09, 2014
I had the worst experiences ever with Dr. Maria Betancourt. Every single time I tried to get my regular Premarin prescription they said I needed to come in every 6 months 'just to be sure I'm handling' a prescription I've taken for 10 years. No test results discussed. When she coded a visit incorrectly, she refused to recode it, so I had to pay $350 for my annual Gyn exam, and the receptionists/office managers are incredibly, terribly rude if you ask them the smallest thing, never apologize, and if there is any problem, they blame you and never, ever apologize. 3 weeks after my father died in an accident I needed a prescription, and was driven nearly mad trying to get them to help me, in an incredibly stressful time in my life. They are unprofessional, heartless, incompetent, brusque, bossy, and the worst doctors ever.
by regularfemalepatient xxx.xxx.122.253
January 02, 2014
I have always had a pleasant time at Dr. Betancourt's office, however my recent interaction with them has been horrible. I visited the office nearly a year ago for an undiagnosed condition (I was attending law school in Indiana and traveled to NY just to see her). Unbeknownst to me, after my insurance paid the bill, I had acquired a co-pay. The billing department at Dr. Betancourt's office sent bills to an incorrect address and sent a $25 bill to collections that ended up on my credit report after they sent notices to the incorrect address. I have received many telephone calls from Dr. Betancourt's office regarding appointments and testing results, but no one bothered to give me a courtesy call regarding a MEASLY $25 bill that has ruined my credit. I will never again visit this office. Patient regard and care are equally important as services rendered.
by Anonymous xxx.xxx.183.35
April 19, 2013
Was this provider's staff friendly?
Not Really
Was the waiting area spacious?
Yes
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 03, 2012
Add a Review
Map and Directions
148 Madison Avenue, New York, NY 10016