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Mondragon McGrinder Medical Associates PLLC

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Mondragon McGrinder Medical Associates PLLC
Mondragon McGrinder Medical Associates PLLC
(26 Reviews)
> Get Phone Number & Directions
700 McClellan St Suite 101 Schenectady, NY 12304
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I think I will start by saying that I had called your office a couple of weeks ago and spoke with Sandy. She was so helpful in getting a prescription filled for me as well as a question I had, and also setting up my appointment for my yearly checkup. She had one of your nurses call me back with the answer to my question, and it was done very promptly.

On June 1st of last week, I had an appointment at your office for my yearly checkup. Usually I am quite nervous. This time I had Tristin, one of your Nurse Practitioners. She was wonderful and made me feel very relaxed. Tristin was very gentle with the exam and pap smear. I didn't even realize that she was all finished. She was very sweet and kind. I hope I will be able to have her next year and for as long as she is with your office. Everyone there was so nice. They made me really feel at home and made me feel so relaxed and welcome. .

On June 8th, I had my mammogram. Debby, of your office, called me the very same day with my results. That was so incredible. I really appreciated her call. It took a load off my mind.

I feel that I was truly blessed to have such professional, kind, and truly great people taking care of me. I am sorry if I left anyone out. Thank you so much. They all deserve the very best--maybe a raise, office picnic or dinner, etc.
by Barbara A. Saglimbeni xxx.xxx.129.211
June 09, 2017
Would you recommend this OBGYN to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider give unbiased advice?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.232.5
February 06, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Does this OBGYN use current and safe equipment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.135.152
December 07, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it easy to make an appointment with this provider?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Jenn xxx.xxx.123.247
December 11, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.251.31
November 12, 2012
I felt very rushed. They barely spent two minutes with me and almost completely ignored me. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I had to look for a long time before I finally found their qualifications. They need to make them more obvious. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment.
Also, one of the nurses tends to be very rude to me. I think she figures because i'm young i must be stupid, and in need of a scolding. She insisted one of my medications had NO risks, even after i told her a friend of mine had a stroke while using it, too. I keep having to go back every couple months because there was part of the basic routine exam that they forgot to do, or didn't have time for. I'm going to look for a better office right away. I'm sick of this.
by AC xxx.xxx.75.57
November 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.165.212
July 31, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.179.6
July 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.20.225
May 30, 2012
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Dr. McGrinder has an amazing bedside manner so to speak and is willing to sit and listen to your questions and answer them thoroughly. He performed my csection and did a great job!
by Jessica xxx.xxx.17.42
May 22, 2012
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Map and Directions
700 McClellan St Suite 101, Schenectady, NY 12304