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Debra Werner, DO

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Debra Werner, DO
(9 Reviews)
> Get Phone Number & Directions
1497 Richmond Rd Staten Island, NY 10304
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Were the waiting room chairs comfortable at this provider's office?
Not really
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by sally xxx.xxx.109.234
March 13, 2013
I have been going to Dr. Werner for the past 14 years. She has delivered my first child along with my sisters' 4 children. I am 20 weeks pregnant now and I wouldn't trust any other OBGYN with my prenatal care. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I feel comfortable and secure in her care. The equipment was safe and well taken care of, but the sonogram TV screens are a little dated. Their office is nice. Some of the girls (NOT all of them) at the front counter aren't friendly but luckily you don't really have to deal with them too much.
by LDG xxx.xxx.106.241
December 12, 2012
The wait time to see this physician was 2 hours. My appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. None of my questions were answered, and I felt worse when I left. Very hard to find parking in that area. I would never visit them again. I was very disappointed.
by Anonymous xxx.xxx.117.65
August 28, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous
September 22, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
August 22, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
July 02, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you by name?
Sometimes, but not always
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
May 02, 2011
Was this provider friendly?
Yes
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Would you refer this provider to a family or friend?
Yes
Did this OBGYN knock before entering the exam room?
Yes
by Anonymous
April 28, 2011
They were so respectful and kind. They went above and beyond what I would expect and really made me feel welcome. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Annette
April 18, 2011
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Map and Directions
1497 Richmond Rd, Staten Island, NY 10304