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Steven Sclafani, MD

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Steven Sclafani, MD
Sclafani-Vitale
(9 Reviews)
> Get Phone Number & Directions
9711 3rd Ave Brooklyn, NY 11209
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No
by Annthony I xxx.xxx.187.6
June 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.43.67
April 30, 2012
I called two times and was put on hold for at least 15 minutes each time. When I called back a third time I told the woman that someone put me on hold twice for over 15 minutes and she said with a nasty attitude "Well I did no put you on hold". I told her that someone did and she said "Well it was not me so do you want to argue with me or do you want to make an appointment or should I hang up". NASTY! It was like I was putting her out because they put me on hold. Not very good customer service. If the Office staff is that snotty imagine how the Doctrors are. I would not want to put my health in the hands of a doctor who might say "Well I am sorry we operated on the wrong leg but I did not do it, don't make a big deal about it" LOL! I would never go to this place or recommend it. I can't believe the nasty attitude. What ever happened to good polite customer service. The first impression is the most important and my first impression of Dr. Vitale and Sclafani get a FAT ZERO. I am going to go to Dr. Lackey who is near by, they were very nice and helpful.
by Gerard xxx.xxx.216.147
April 10, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
December 22, 2011
Does this provider offer flexible appointment times?
Yes
by Anonymous
August 25, 2011
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this orthopedic surgeon use current and safe equipment?
Yes
by Anonymous
July 12, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
July 12, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
July 05, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider friendly?
Very! The most welcoming office I've visited!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's staff friendly?
Yes
by Anonymous
March 03, 2011
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Map and Directions
9711 3rd Ave, Brooklyn, NY 11209