Ronald Moskovich, MD

Ronald Moskovich, MD
301 E 17th St New York, NY 10003
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Woman answering the phone wasn't friendly at all which was really off-putting. She was extremely rude and impolite She was not friendly in the least; I really didn't feel welcome there. I think they could definitely improve their service with more courteous staff. I had a hard time getting the woman answering my call to give attention to my need to make an appointment and she don't try to be helpful .She interjected too much, told me I was having a bad day. She put my phone call off 1st time I called told me to call back she was busy booking a surgery.
2nd call she attempted to deny me an appointment because the doctor does not do pain management. Finally she put my call on hold. It is a shame the doctor could not hear the call ,this is a person who needs to be fired. I will not be evaluated by Dr. Moskovich because the person answering the phone decided to deny me an appointment. Poor patient relations and poor customer service.
by palumbo xxx.xxx.57.97
April 14, 2014
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Fran Post
August 23, 2011
They were absolutely amazing and make others in the same field look like beginners. It was easy to get the appointment time that worked for my schedule. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount.
by diane
August 10, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
July 25, 2011
This provider has helpful information available online, which is really convenient. They have a good website and online presence. When comparing them to others I have visited for the same condition, they are the best I have seen. Dr. Moscovich gives a very thorough exam, takes great care to explain patient conditions, and prefers non invasive treatments to surgical solutions whenever possible, although he is a first rate surgeon with dual specialties, i.e. orthopedic and neurosurgery. He and his staff make an effort to treat patients with the utmost courtesy and respect. They maintain a very professional appearance.
by p.a.m.
April 18, 2011
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