Russell Miller, MD

Russell Miller, MD
Long Island Orthopedic Group 125 Franklin Ave, Long Island Orth Grp Pc Valley Stream, NY 11580
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
There are no directions to take the elevator to go up to the facility. There are more than 50 people in the waiting room and there is ONLY one toilet for all these people.The handle of the door is broken and water runs on the floor when you flush. It is a filthy condition. The doctor never saw me only a PA did. It took over two hours for me to get an xray and see a PA. I did not wait for referral for MRI. Later that night, someone called to say that I need to return to pick up the referral and I said that I will never return there and she never asked why.
by naz xxx.xxx.42.208
February 19, 2014
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.168.182
January 07, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.236.82
August 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.224.88
April 17, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous xxx.xxx.155.91
March 30, 2012
Did this provider prominently display their diplomas or business license?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous
February 14, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were you able to relax during your appointment?
Yes
by Anonymous
January 12, 2012
Was this provider's staff friendly?
Not Really
Does this orthopedic surgeon use current and safe equipment?
Fairly current
Did this provider answer all of your questions?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
September 15, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
June 13, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Alisa Henderson
April 26, 2011
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