Vincent Chang, MD

Vincent Chang, MD
1299 Portland Ave Ste 3 Rochester, NY 14621
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were you able to relax during your appointment?
Yes
Does this surgeon offer flexible appointment times?
Yes
Did you spend a lot of time in the waiting room at this surgeon's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.16.2
January 13, 2014
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this provider again?
Without a doubt!
Was this surgeon's office clean?
Yes everything was neat and sterile
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.4.0
January 19, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.236.79
December 14, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I had problems for several years. Dr. Chang was the only doctor that diagnosed me correctly with my medical problem. Also, he was able to fix it and get me back to a normal life within a month. I recommend Dr. Chang and his office staff to everyone.
by Kris xxx.xxx.113.27
August 01, 2012
Did this provider have reasonable prices?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider promptly return your phone calls?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
February 26, 2012
How would you compare this surgeon to others in his/her field that you have visited?
Among the best I have seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
May 06, 2011
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this surgeon have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
April 25, 2011
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