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Alfred Shtainer

Wellness.com Featured Provider
Alfred Shtainer
Alfred Shtainer, MD
(6 Reviews)
Office

(212) 243-5300

 Fax (212) 924-8870 24 East 12th St Ste 2-1 New York, NY 10003

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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did you leave the office feeling satisfied with your visit?
Completely!
Did this urologist use excessive foul language?
Not at all! They are always respectful and courteous!
Was this urologist's staff friendly?
Yes, they went above and beyond
Are you going to visit this urologist again?
Without a doubt!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.192.215
May 28, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the waiting room chairs comfortable at this urologist's office?
They were average
by Seth xxx.xxx.192.215
February 07, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this urologist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by haas xxx.xxx.241.177
November 27, 2012
Does this urologist remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was the waiting area spacious?
Yes, extremely spacious
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by alla xxx.xxx.134.70
October 01, 2012
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They knew everything about all the latest medical advancements. I knew that they would give me effective, up-to-date treatment options. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They are the most understanding doctor I've ever had when it comes to appointment times. I have a very busy schedule, but they're always more than willing to work with me and figure out a time that doesn't conflict with my schedule. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Ruvin
January 15, 2012
Was it easy to make an appointment with this provider?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this urologist's office clean?
It was satisfactory
by Anonymous
October 23, 2011
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Map and Directions
24 East 12th St Ste 2-1, New York, NY 10003
Website https://profiles.mountsinai.org/alfred-shtainer?utm_source=Yext&utm_medium=physician_listing&utm_campaign=YEXTMD&utm_term=urology&y_source=1_MTU2NzAwNDctNTEwLWxvY2F0aW9uLndlYnNpdGU=
Primary Specialty

Surgeon

Practice Alfred Shtainer, MD
Gender Male
Education Icahn School of Medicine at Mount Sinai
Training Mount Sinai Beth Israel
Certification American Board of Urology