Carlo Perfetto, MD

Carlo Perfetto, MD
Western New York Urology Associates Llc 500 Sterling Dr Orchard Park, NY 14127
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this doctor to others?
Yes
Did this doctor answer all of your questions?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
by Anonymous xxx.xxx.51.203
July 21, 2014
Were the waiting room chairs comfortable at this urologist's office?
They were average
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this urologist remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
by Anonymous xxx.xxx.175.9
November 29, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. It is obvious that their office is cleaned regularly. It was fantastic. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by sharon
February 19, 2012
Are you going to visit this urologist again?
If I need to, I'll return
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was this provider's office easy to locate?
Fairly Easy
Did this provider ever postpone your appointment?
Sometimes, a little too often
by Anonymous
October 07, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was it easy to find parking at this urologist's office?
Extremely easy, and close to the entrance
by Anonymous
September 13, 2011
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