Yvonne Newland Pagan, MD

Yvonne Newland Pagan, MD
653 Harris Rd, Ferndale Medical Arts Ctr Ferndale, NY 12734
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
i waited almost 2 hours and then this doctor was insulting (calling me fat and chinless) dismissive of my diagnoses, and spoke to me as if i was two years old. her knowledge was limited and dated and she didn't know enough to be as smug and arrogant as she was. i called my referring doctor and suggested he stop referring patients to her. she is awful.
by michele xxx.xxx.141.177
April 25, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by sherrye goodrich xxx.xxx.131.167
December 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.160.87
April 18, 2012
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you experience unnecessary pain during your visit?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
by Anonymous
January 09, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Would you recommend this ENT otolaryngologist to others?
I Already Have
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
December 15, 2011
They diagnosed my condition very quickly. I felt better as soon as I left. The doctor and staff made every effort to make me feel welcome. They are so friendly and nice-great people. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Adam Israel
May 05, 2011
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