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William Massey, MD

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William Massey, MD
Sanger Clinic South Charlotte
(9 Reviews)
> Get Phone Number & Directions
10344 Park Rd Ste 100 Charlotte, NC 28210
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
2 star average for Recommended
Value
4 star average for Value
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.53.127
October 16, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this cardiologist use current and safe equipment?
Yes
by Anonymous xxx.xxx.79.19
July 01, 2013
Were the waiting room chairs comfortable at this cardiologist's office?
Yes
by Anonymous xxx.xxx.224.27
April 12, 2013
Staff at Sanger was incredibly nice and helpful including the woman I spoke to on the phone, the women at the front desk & checkout, and the nurse. Dr. Massey however was the rudest doctor I have ever met and this was the worst experience I've ever had at an appointment. He spent less than 5 minutes with me as a new patient and asked WHY I was coming to him for a prescription refill (and in need of a new cardiologist since moving to charlotte) when he was slammed on a Friday afternoon and they kept throwing things on him. Without any of my cardio history he told me he was uncomfortable treating me and I probably just needed to exercise more to clear up the heart condition I've been experiencing for the past 10+ years. I tried to explain to him that my heart condition was exacerbated during exercise and that I was concerned it had become worse since the 5+ years since I had last been tested by a cardiologist. He had no response other than he needed my testing history. There was evidently no reason for me to be in the robe that the nurse had me put on since he did no tests whatsoever, but he was nice enough to leave the door open when he walked out saying sorry for the brevity, but it was a Friday afternoon. Also, in the hall I heard him yelling at the nurses telling them they needed to run things more efficiently since he only had 5 min for a new patient. I left the office sobbing and will not be back.
by CardioPatient xxx.xxx.195.207
March 01, 2013
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was this provider's staff friendly?
Yes
Would you recommend this cardiologist to others?
Absolutely Not
by Anonymous xxx.xxx.17.130
March 01, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.129.19
January 16, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.41.217
December 14, 2012
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The staff was very friendly and welcoming during my visit. I appreciated their hospitality. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most.
by Bob
November 15, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this cardiologist answer all of your questions?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 05, 2011
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Map and Directions
10344 Park Rd Ste 100, Charlotte, NC 28210