William Hoover Jr, MD

William Hoover Jr, MD
Dermatology Group Of The Carolinas 335 Penny Ln Concord, NC 28025
Add a Review

Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.203.36
October 10, 2013
by Anonymous xxx.xxx.234.13
November 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
January 20, 2012
They made the extra effort to make sure every question and concern I had was addressed. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I considered their waiting area chairs to be pretty comfortable. I didn't mind waiting at all.
by charles
August 29, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 11, 2011
Add a Review