Edwin Shoaf Jr, MD

Edwin Shoaf Jr, MD
First Charlotte Physicians 1918 Randolph Rd Ste 350 Charlotte, NC 28207
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider offer flexible appointment times?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Cline xxx.xxx.73.204
December 05, 2012
If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. The office staff is unhelpful. Messages are left unreturned. The Dr. does not explain test results or give you anything more than "normal" and seems uncaring when discussing an emotionally difficult problem.
by Lou Raines
February 22, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it easy to make an appointment with this provider?
No, it took a while
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous
January 13, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider have reasonable prices?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Are you going to visit this provider again?
Without a doubt!
by Anonymous
September 20, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
September 19, 2011
They never left me for an extended period of time and I never felt ignored. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I will with no question recommend them to everyone I know in need of an internist. I was so pleased with their high quality of care.
by Bryan
September 06, 2011
Their equipment was safe and well taken care of, which really says a lot about their standards of care to me. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by James Pauley
July 12, 2011
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous
May 18, 2011
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