Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did this provider rush your appointment?
Yes, I felt like an annoyance!