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William Marshall, MD

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William Marshall, MD
Piedmont Psychiatric Assoc
(6 Reviews)
> Get Phone Number & Directions
PO Box 874 Clemmons, NC 27012
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Consumer Feedback

(6 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
1.5 star average for Expertise
Staff
1.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did you feel judged or criticized by this psychiatrist?
Yes, I felt very uneasy
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this psychiatrist answer all your questions?
No, I left confused and frustrated
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
by Tim Hauser xxx.xxx.24.48
January 29, 2014
Did this psychiatrist listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this psychiatrist easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Has this psychiatrist ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.143.218
June 04, 2013
I have been a patient here for about 8 months. At my last appointment I was prescribed the wrong medication (essentially ritalin instead of adderall) . I take some responsibility as I did not realize that this mistake had been made until I had prescription filled a couple of days later. I was flabbergasted, however, by this potentially dangerous error. I never felt like the staff at PPA made much effort to remedy this situation. I ended up taking the ritalin for the first month because I did not want to pay for another Rx to be filled (nobody at PPA offered any kind of suggestions). When I went to swap out scrips for months 2 and 3 I had to wait on additional errors to be corrected. I requested that--due to the hassle associated with being prescribed the wrong medication--I would like a recent missed appointment fee to be waived. (I had an appt scheduled the day before my wedding which was a terrible idea in the first place). While the missed appointment was unrelated, I felt frustrated by this experience and this seemed like a reasonable request. After sitting down--I overheard the receptionist mocking me in a disparaging way to her colleague--literally mimicking what I had said--which was essentially that this had been a "hassle". I was incensed by this but bit my tongue.

To their credit, my scrips were corrected and the missed appointment fee was waived, but my counselor never came out to speak to me, no one ever apologized, I was just given my scrips and told the fee was waved. I said thanks and quickly left. Seriously debating on whether to ever go here again. The receptionist was so brazenly rude, offensive, and frankly, obnoxious, that I felt compelled to write this review. I found her behavior even more off putting then being given the wrong prescription.
by Unsatisfied xxx.xxx.46.105
June 16, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider give unbiased advice?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
June 08, 2011
When I first went to Dr. Marshall, I was on six different medications. He helped me both understand my disease and the problem with so many pills.He treated me as a whole person and with the help of his staff (his therapist Judi Burkheart is wonderful)he got me off most of these medications. I am now on a better choice of medication and only have to take one and a half pills a day.
by Anonymous
September 20, 2009
This Doctor seems to be more concerned about getting paid then the welfare of his patients. He will keep making you come in for an appointment for everything. If your medicine needs some minor adjustment that can be easily done quickly over the phone, he would much rather you pay fifty dollars to tell you the same thing in person. Also as a spouse I made a call to tell the doctor what I saw was going on with my loved one. He brushed me off before I could get 3 sentences out and passed me onto his secretary to make an "appointment." I do not feel he is the most qualified professional out there. I beleive you can find better. If you dont mind that cold kind of relationship with your doctor then hes the one for you.
by Anonymous
February 13, 2008
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Map and Directions
PO Box 874, Clemmons, NC 27012