Connell Covington, MD

Connell Covington, MD
Faith Pediatric & Adolescent 3350 Six Forks Rd Raleigh, NC 27609
Add a Review

Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Love Dr. Covington. He delivered both my children years ago and we still see him!
by K Jackson xxx.xxx.207.31
October 02, 2014
Please enter your review here.
by swv xxx.xxx.241.233
August 30, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
I Already Have
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Does this provider have a good professional reputation within your community?
Yes
by Anonymous xxx.xxx.189.65
June 12, 2014
My husband and I are very pleased with the staff of Faith Pediatrics, it's location and our overall experience. We've been clients for 91/2 years. We are blessed, in that our child, rarely has to go beyond regular well path visits. Nevertheless, even after 12 months, we're remembered as though we're there weekly. Our child had a traumatic experience at a different medical location, so when it's times for needles, tension sets in. At faith pediatrics, the nurse has served us for 9 1/2 years. She is not only quick, but knows how to care for the children and make them comfortable. We absolutely use know one but them. We've encouraged many people to get their children served at this location. When we first started coming, they only had 2 doctors and during flu season, the length of waiting time was horrific. Now, that is not the case. The longest we've waited is about 7 minutes, but the serving time was well worth the wait. I thoroughly enjoy the office staff. Greeted with a warm welcome and even when calling in, we are served professionally. The decorum is kid-friendly and environment is clean.I don't know when Dr. Covington will retire, but we hope that our children will have completed all their pediatric needs. We have a child who desires to be a pediatrician. Dr. Covington often encourages and inquire about her studies and overall academic performance. She enjoys going to keep him informed and ask questions. Thank you for what you do.
by Grateful xxx.xxx.242.1
February 10, 2014
In my own words: I have used this office for all of my children for about 7 years now. I love them. I truly do and I am grateful to them. They all take pride in their work...it isn't just about making that extra buck. Each person has taken the time to hear my concerns and addresses each one. Even the office staff. I honestly could not ask for more for my children.

I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were absolutely amazing and make others in the same field look like beginners. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I couldn't believe how well-decorated and child-friendly their examining rooms were. It was obvious that they really cared about making children as comfortable as possible.
by Georgia Rivera xxx.xxx.92.32
September 05, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
Was this provider's staff friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.207.129
July 09, 2013
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.124.83
March 12, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.188.179
November 06, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. In addition, the office staff does not return calls and passes the blame to others.
by crafter xxx.xxx.96.130
June 05, 2012
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner.
by unknown
February 03, 2012
Add a Review