James Schwankl, MD

James Schwankl, MD
Chatham Pediatrics 1002 W 3rd St Siler City, NC 27344
Add a Review

Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Awesome staff. They really treat patients like they are family. All of them have gone above and beyond for my son for the last 5 years.
by Bell.Bran xxx.xxx.169.188
December 14, 2015
I will definitely recommend this doctor to people I know. I wasn't worried about their equipment in the least. It was safe and well taken care of. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They are one of the most respected pediatricians in my community. Every parent I know thinks very highly of them.
by oh my xxx.xxx.158.162
June 20, 2014
Was this doctor friendly?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Does this provider have helpful information available online?
Not really
by Anonymous xxx.xxx.160.233
May 22, 2014
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the waiting room chairs comfortable at this pediatrician's office?
Extremely comfortable; I could have fallen asleep
by CoolMama xxx.xxx.7.245
January 10, 2014
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider late to your appointments?
No, they were on time
by kim johnson xxx.xxx.159.159
December 24, 2013
For many reasons occurring over the past couple of years, I am moving my daughter out of this practice. Their policies seem to change on a daily basis, and I feel like she has to come in just so they can charge a fee for it even though we have already discussed the plan of action for her in previous visits. The final kicker was today when they are charging me almost $2 PER PAGE for her medical records in order to move her to another doctor. I highly DO NOT recommend this practice.
by Anonymous xxx.xxx.88.237
August 14, 2013
Did they follow up with you after your appointment?
Yes.
Did you experience unnecessary pain during your visit?
No
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
by Anonymous xxx.xxx.6.102
April 14, 2013
Did this provider have reasonable prices?
Absolutely!
Was this provider's staff friendly?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Sarah Cheek xxx.xxx.80.139
February 15, 2013
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
If your child is sick can the pediatrician see him/her on the same day?
No, I usually can't get my child in for at least a couple of weeks
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
by Anonymous xxx.xxx.54.3
October 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.67.234
March 20, 2012
Add a Review