Jefry Rosen, MD

Jefry Rosen, MD
Greensboro Ear Nose & Throat 321 W Wendover Ave Greensboro, NC 27408
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Recommended
2.5 star average for Recommended
Staff
4.5 star average for Staff
Value
1 star average for Value
My appointment was with Jefry H. Rosen, M.D. In all honesty, this appointment was pretty awkward, it seemed as if he was nervous to talk to me for some reason. I'm a young, attractive lady so that may be the reason, but I was more comfortable saying things to him than he was to me, it was weird!! But, I made an appointment because I had concerns about tonsil stones and I arrived that day WITH tonsil stones. After Rosen looked at my tonsils he said he saw none, even though I saw them myself with a handheld mirror before coming that day AND I could definitely feel them because my throat was scratchy/sore. He was trying to tell me that my scratchy/sore throat was because I had acid reflux due to too much caffeine and chocolate intake!!?? I don't drink sodas or coffee and I hardly eat any chocolate, I have pretty healthy diet!! (I know for sure my scratchy throat was from tonsil stones because I coughed the tonsil stones out the day after my appointment and my throat started feeling better.) Even though I kept pushing the fact that I always get tonsil stones and wanted to know my options for dealing with them, he said I have 2 options: just deal with them (remove myself) or have my tonsils removed... I was tired of "dealing with them", which is why I set up this appointment in the first place, so I scheduled the tonsillectomy surgery, since I thought that was my only option... I later did my research on the tonsillectomy and was mortified of all the reviews about how bad of a surgery it was. I couldn't believe that this provider, who thought I didn't even have tonsil stones to begin with, said the only option I had (other than dealing with it) was to go through this unnecessary surgery and painful 2-3 week recovery. From my research I discovered there were much better options for tonsil stone situations like mine, like laser resurfacing, which is said to be a quicker procedure done under local anesthesia and the recovery is a sore throat for only a few days!!! Now why the in the world would this provider not tell me about this option!!??? My guess is because he doesn't do this type of procedure and only wanted my business. Well, since his only concern was to get my business, I have found my business elsewhere :-)...... Also, during my appointment, I had concerns about thyroid disease, because it runs in my family and I wanted to get everything checked out with that and Rosen told me I needed to go to another doctor to get things checked out with my thyroid??!!!! If I'm not mistaken the thyroid is part of the THROAT, he had an informative poster on his wall about the thyroid, and he's an Ear, Nose and THROAT doctor!!??? In a nutshell, this was a very strange and unhelpful appointment. I will never be returning to this provider since my health and concerns did not seem to matter!!
by KHP xxx.xxx.146.167
March 12, 2014
Was this ENT Otolaryngologist able to diagnose your condition quickly?
No, their remedies were unhelpful
Was this ENT otolaryngologist's staff friendly?
Friendly Enough
Was this ENT Otolaryngologist friendly?
Friendly Enough
Does the provider's staff try to be helpful?
Yes
Would you refer this provider to a family or friend?
Probably no
by Anonymous xxx.xxx.15.244
February 17, 2014
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
June 29, 2011
Did this provider answer all of your questions?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
May 06, 2011
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