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James Brockman, MD

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James Brockman, MD
Family Medical Care Associates
(24 Reviews)
> Get Phone Number & Directions
9582 Princeton Glendale Rd Hamilton, OH 45011
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Beware nasty office staff and "finance charges" at Dr. Brockman's!
Dr. Brockman's office charged me a "finance charge" of $25 on a $21 bill. This is unethical, in my opinion. I called the office to pay, apologize for being a little late, and see if we could have the fee waived this time. They refused. Find another doctor!
by LG xxx.xxx.148.87
September 14, 2016
I, and my husband, have been going to Dr Brockman for over 8 years. Both with and without insurance. In recent months it has become apparent that his practice has changed. They refuse to make a simple phone call to an automated line, so my pfizer refill can be processed. Instead they are insisting I schedule, and pay for an appointment. I go to him because I have no insurance! You'd think 8 years of continued patronage would allow me a 10 minute call every 3 months. Apparently that $40 is more important then a loyal patient
by Nicole Thewes xxx.xxx.69.38
July 31, 2015
still a rather new patient. Would it give them five stars but I am never one to jump to a conclusion until they have history built. Desk staff amazingly accommodating, friendly, patient, and if they don't know an answer, they will find it. Nurses: efficient and friendly. Doctor: Patient, friendly.
by Jennifer Garcia xxx.xxx.135.32
June 27, 2015
Was this doctor's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Some were answered
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Maybe
by Anontmous xxx.xxx.74.230
June 08, 2015
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider return your phone calls?
Promptly
by Anonymous xxx.xxx.212.223
April 14, 2014
I am a little biased but I have been seeing Dr Brockman for almost 13 years and love him, Sarah and the staff. I have moved several times over those years, always further and further away, but I keep going back to him. I am now on the west side, so it's a bit of haul to get to West Chester. But since I only have to see him once or twice a year, it's worth it. Dr Brockman knows all about me, jokes around, makes me feel comfortable. It was off-putting at first, but once you get to know his sense of humor, everything's fine!
by Ashley xxx.xxx.181.181
March 05, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Was this family doctor friendly?
Extremely Friendly
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this family doctor's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Donald Houck xxx.xxx.232.41
January 30, 2014
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.147.146
November 21, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this family doctor use current and safe equipment?
Fairly current
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous xxx.xxx.181.10
September 17, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.9.81
September 03, 2013
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Map and Directions
9582 Princeton Glendale Rd, Hamilton, OH 45011