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Jessica Falvo Lang, MD

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Jessica Falvo Lang, MD
Massillon Family Practice
(7 Reviews)
> Get Phone Number & Directions
6724 Wales Ave NW, Massillon Family Practice Massillon, OH 44646
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was the waiting area spacious?
No, but I can always find a seat
Was it easy to make an appointment with this provider?
No, it took a while
by Anonymous xxx.xxx.139.84
August 17, 2013
Would you recommend this family doctor to others?
Yes
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this family doctor answer all of your questions?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.21.162
March 23, 2013
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They have really great customer service here. They always put their customers first, regardless of the situation. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
by Amy
January 18, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
November 16, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
November 07, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Nicole
September 21, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
July 21, 2011
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Map and Directions
6724 Wales Ave NW, Massillon Family Practice, Massillon, OH 44646