They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.