Robert Jones Jr, MD

Robert Jones Jr, MD
Cleveland Clinic 5001 Rockside Rd Fl 3A Independence, OH 44131
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
5 star average for Recommended
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.150.155
May 10, 2013
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Was the waiting area spacious?
Yes, extremely spacious
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
January 24, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the waiting area spacious?
Yes
Does this provider promptly return your phone calls?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
November 29, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
June 15, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
April 29, 2011
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